Refund Policy

Last Updated: December 2025

At Nikah.Now, we strive to provide a valuable and trustworthy service to every user. Because our platform offers digital services that become accessible immediately upon purchase, our refund rules are designed to be fair while protecting the integrity of our system.

1. General Refund Policy

All purchases on Nikah.Now—such as premium memberships, subscription plans, or additional features—are non-refundable once the service has been activated or accessed.

This includes refunds requested due to:

  • Not finding a match
  • Change of personal circumstances
  • Lack of activity from other users
  • Unused time within a subscription period

2. Eligibility for Refunds

A refund may be issued only in the following exceptional cases:

a. Duplicate Payment

If you were charged twice for the same purchase, please contact us with proof of payment. We will verify the transaction and issue a refund for the duplicate charge.

b. Technical Issues

If a technical problem on our end prevented you from accessing the premium features you paid for, and our support team cannot resolve it, you may be eligible for a partial or full refund.

c. Unauthorized Transactions

If you believe your account was used without permission to make a purchase, an investigation will be conducted. If confirmed, the unauthorized charge will be refunded.

3. No Refunds for Misuse or Policy Violations

If your account is suspended or terminated due to violating our Terms of Service (including harassment, fake identities, or inappropriate behavior), you will not be entitled to any refund.

4. Subscription Renewals

If you are on an auto-renewing subscription:

  • You may cancel anytime before the next billing cycle.
  • Once renewal occurs, the charge is non-refundable unless covered under eligible cases above.

5. How to Request a Refund

Please contact our support team:

Email: nikahnowofficial@gmail.com

Include the following details:

  • Your full name
  • Registered email address
  • Transaction ID
  • Reason for refund request

Our team will review your request and respond within 3–7 business days.

6. Payment Processing Time

If your refund is approved, it may take 5–10 business days to appear in your account depending on your bank, card issuer, or payment platform.

7. Changes to This Policy

Nikah.Now reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.